Terms and Conditions

Effective Date 23 September 2026

By accessing this website, making a reservation, or entering Pokerlagoon Herveybay at 78 Crown Street, Surry Hills, Sydney NSW 2010, Australia, you agree to be bound by these Terms and Conditions. These terms govern your use of the website and all services provided at our offline poker venue, including the poker room, card lounge, restaurant, and bar. If you do not agree to these terms in full, you must not use this website or enter the premises.

Pokerlagoon Herveybay reserves the right to update, modify, or replace these terms at any time. The version published on this page is the current governing version, and continued use of the venue or website after any change constitutes acceptance of the revised terms.

Age Requirement

Admission is strictly limited to individuals aged 21 years or older. Valid government-issued photo identification is required for entry, and the venue operates as a private club under its own bylaws. Any misrepresentation of age voids all reservations and forfeits any deposits paid.

Private Club Status

Pokerlagoon Herveybay operates as a private members-only club. Admission is at the sole discretion of venue management, and membership may be required for certain poker games and tournaments. The venue reserves the right to refuse entry to any person without cause, and private club bylaws govern all activities on the premises.

All patrons must be 21 years of age or older and present valid identification.
Management may revoke admission or membership at any time for conduct violations.
Guests of members may be admitted only with prior approval from management.

Dress Code and Conduct

A smart-casual dress code is enforced at all times. No sportswear, flip-flops, or offensive clothing is permitted. Management may deny entry for dress code violations, and all conduct must be respectful to staff and other patrons.

Reservation Process

Reservations for poker tables and dining can be made via the website or through our concierge. A valid credit card may be required to hold a reservation, and all reservations are subject to availability and confirmation. The venue may cancel or modify reservations at its discretion.

Concierge +61 (02) 8399 2840 [email protected]

Cancellation Policy

Cancellations must be made at least 24 hours in advance to avoid fees. Late cancellations or no-shows may incur a fee equal to the minimum table charge. Tournament buy-ins are non-refundable unless the event is cancelled by the venue, and refunds are processed to the original payment method within 7 business days.

Payment Terms

All charges are due at the time of service unless otherwise agreed. Accepted payment methods include major credit cards and cash, and the venue may require a pre-authorization for large groups. Prices are in Australian dollars and include GST.

General Conduct

All patrons must adhere to the rules of the poker room and card lounge. Cheating, collusion, or any form of unfair play is strictly prohibited. Verbal or physical abuse of staff or players will result in immediate removal, and mobile phones must be silenced during poker games.

Poker Game Rules

House rules govern all poker games and take precedence over any external rules. The venue's poker room rules are available upon request, dealer decisions are final in all disputes, and players must follow table stakes and betting limits.

Card Lounge Etiquette

The card lounge is a shared space for serious poker players. Respect other players' focus and personal space, keep food and beverages in designated areas, and note that management may restrict lounge access during private events.

Tournament Registration

Registration for poker tournaments is on a first-come, first-served basis. Buy-ins must be paid in full at registration, the venue may cap the number of participants, and late registration is subject to availability and management approval.

Prize Distribution

Prizes are distributed according to the tournament structure announced in advance. The venue reserves the right to modify prize structures due to unforeseen circumstances. Winners must provide valid identification to claim prizes, and taxes on prizes are the responsibility of the winner.

Dining Reservations

Dining reservations are recommended and subject to availability. A credit card may be required for parties of six or more, dietary requirements should be communicated at the time of booking, and the venue reserves the right to refuse service to intoxicated patrons.

Alcohol Service

Alcoholic beverages are served only to patrons aged 18 or older, in compliance with New South Wales law. Valid identification is required for alcohol purchases, the venue practices responsible service of alcohol, and management may refuse alcohol service at its discretion.

Ownership

All content on this website, including text, graphics, logos, and images, is the property of Pokerlagoon Herveybay. You may not reproduce, distribute, or create derivative works without prior written consent. The Pokerlagoon Herveybay name and logo are protected trademarks, and unauthorized use may result in legal action.

General Limitation

To the fullest extent permitted by law, Pokerlagoon Herveybay shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or goodwill. The venue is not liable for personal injury or property damage except where caused by gross negligence. Patrons assume all risks associated with participating in poker games and tournaments.

Website Disclaimer

The website is provided "as is" without warranties of any kind. The venue does not guarantee the accuracy or completeness of website content, may modify or discontinue any service without notice, and links to third-party websites are not endorsements.

Jurisdiction

These terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales. Patrons agree to attempt informal resolution before initiating legal proceedings, and the venue may seek injunctive relief for intellectual property violations.

Contact Information

For questions about these terms, contact the concierge.

Concierge +61 (02) 8399 2840 [email protected] 78 Crown Street, Surry Hills, Sydney NSW 2010, Australia

Acceptance

By continuing to use the website or entering the venue, you acknowledge that you have read and accepted these terms. These terms constitute the entire agreement between you and Pokerlagoon Herveybay. If any provision is found unenforceable, the remaining provisions remain in effect.

Acceptance of Terms

Age Requirement

Contents

Admission and Membership