Privacy Policy

Information We Collect

We collect personal information that is reasonably necessary for our functions and activities as an offline poker venue and private card lounge. The types of information we may collect include:

• Contact details: name, email address, phone number, and postal address.
• Reservation details: preferred poker table, date, time, and number of guests.
• Membership information: poker club membership status, preferences, and history.
• Payment information: processed securely by third-party providers; we do not store full card numbers.
• Technical data: IP address, browser type, device information, and website usage data.

No sensitive information is collected unless voluntarily provided and necessary for the services you request.

How We Use Your Information

We use your personal information to provide and improve our services, including poker reservations, club membership, and dining experiences. Specifically, we use your information to:

1. Process and manage your poker table reservations and event bookings.
2. Communicate with you about your reservations, membership, and promotions.
3. Personalize your experience at our venue and card lounge.
4. Comply with legal and regulatory obligations.
5. Improve our website and services through analytics.

We do not sell your personal information to third parties.

Disclosure of Personal Information

We may disclose your personal information to trusted third parties who assist us in operating our website, processing reservations, and providing services. These disclosures may include:

• Service providers: payment processors, IT support, and marketing platforms.
• Legal authorities: when required by law or to protect our rights and safety.
• Business transfers: in the event of a merger or acquisition, your information may be transferred.

All third parties are contractually obligated to protect your information and use it only for specified purposes.

Data Security and Retention

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest.
• Access controls limited to authorized personnel.
• Regular security assessments and staff training.

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. While we strive to protect your data, no method of transmission or storage is completely secure.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. The types of cookies we use include:

• Essential cookies: necessary for website functionality.
• Analytics cookies: help us understand usage patterns.
• Preference cookies: remember your choices and settings.

You can control cookies through your browser settings; however, disabling essential cookies may affect site functionality. For more details, please see our Cookie Policy.

Your Rights and Choices

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out-of-date. Your rights include:

• Right to access: request a copy of your personal information.
• Right to correction: ask us to update or correct your details.
• Right to opt-out: unsubscribe from marketing communications at any time.
• Right to complain: contact us if you believe your privacy has been breached.

To exercise these rights, contact our privacy officer using the details provided in the Contact section below.

International Data Transfers

We do not typically disclose personal information to overseas recipients. However, some of our service providers may store or process data in other countries, such as the United States or the European Union. Where overseas disclosure occurs, we take reasonable steps to ensure the recipient complies with the Australian Privacy Principles or equivalent protections. No specific overseas transfers are currently planned.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with the effective date indicated at the top. Material changes will be highlighted on our website or communicated via email where appropriate. The current effective date is 23 September 2026.

Contact Us About Privacy

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer.